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Advice and tips for clinics dealing with health insurance companies

The number of health insurance companies is continuing to increase with each offering slightly different excesses, limits and coverage. The health insurance company has not been immune to the economic...

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Reactivate your patients

I decided three years ago to integrate a practice management programme at my practices. Moving to computerised practice management software was an extreme upheaval and expense but looking back at how...

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Getting good feedback from patients

In my experience, approaching a client for a testimonial not only means I gain something valuable for marketing purposes, but also encourages more positive feedback. People like to be asked their...

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Making the most of free marketing

Neglecting your marketing can save you money in the short term but in the long run you’ll harm your flow of new clients. Here are some of the things I do that will make one of the toughest jobs you...

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